Privacy Policy
Mediterranean Holiday Homes
Last update: 10 December 2025
This Privacy Policy explains how Mediterranean Holiday Homes collects and processes your personal data when you browse our website, send us an enquiry or place a booking. We are committed to protecting your privacy and handling your information in a transparent and secure way.
Who we are
Mediterranean Holiday Homes
Owned and managed by Oksana Soban
VAT: IT02892480811
Address: Contrada Scampati 30, 91011 Alcamo (TP), Italy
Email: [email protected]
Phone: +39 392 081 5923
Mediterranean Holiday Homes is the Data Controller of the information you provide while using our website and services.
Information we collect
We may collect information such as:
• name and surname
• email address
• phone number
• booking details
• payment details (processed securely by our payment providers)
• arrival and stay information
We also collect certain technical information automatically through cookies, such as IP address, device information and browsing activity.
How we use your data
We use personal data for the following purposes:
• to answer enquiries
• to manage bookings and payments
• to provide customer service
• to comply with legal obligations
• to improve our website and services
With your consent, we may also send you offers, news or updates related to Mediterranean Holiday Homes.
Lodgify
Our website and booking system are powered by Lodgify. When you enter your details to request information, create a booking or make a payment, your information is processed securely through Lodgify in full compliance with GDPR requirements.
Payments
Payments may be processed through secure external platforms (such as Stripe, PayPal or others available through Lodgify). These platforms process card data directly, and we do not retain sensitive payment details on our servers.
Legal basis
We process personal data based on:
• performance of a contract (bookings)
• legal requirements (tourist regulations, tax rules)
• your consent (marketing)
• our legitimate interest in operating and improving our services
International transfers
Some of our service providers may process data outside the European Union. When this occurs, transfers are performed using adequate safeguards according to GDPR requirements.
How long we keep your information
Data are retained only for the time necessary to achieve the purposes mentioned above, or for as long as required by law (for example, for tax documentation).
Your rights
At any time, you may:
• request access to your information
• request correction or deletion
• withdraw consent (for marketing)
• request portability
• object to certain processing
You can contact us regarding your privacy rights at:
[email protected]
Cookies
This website uses technical cookies necessary for its proper operation. With your consent, we may also use analytical or marketing cookies. You can manage your cookie preferences at any time. A dedicated Cookie Policy is available on our website.
Children
Our services are not intended for individuals under 18 years of age.
Changes to this policy
We may update this Privacy Policy occasionally. Any changes will be published on this page with a revised update date.
Contact us
Mediterranean Holiday Homes
Contrada Scampati 30
91011 Alcamo (TP), Italy
[email protected]